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DM6 Assembly Issue

In the process of assembling my Alesis DM6 electronic drum kit, I set down an individual tom with wing-nut off to readjust my seating position. As soon as I set the tom down, the eye bolt like piece which is used to attach the tom to the base dropped down into the tom head. I cannot shake the piece down back into place, and I am cautious to take the head apart. Please help!
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