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Bought one last week. A few problems with it:
1. It crashes in Cubase 5 with continuous white-noise like loud sound. I used Echo Mona for 10 years before and never had this problem. I thought it was USB overload issue, and did see improvement upon unplugging my USB wifi adapter. With it in and working, I'd get audio crash within minutes. With it out, I could work for days without problem, but today Cubase crashed with it out (the only other USB device I have is USB wireless mouse, but it has its own USB3 controller on motherboard and on separate USB bus). It's scary working with IO2 because when it crashes it's LOUD and can scare the crap out of you and you never know when it's coming.
2. Sometimes MIDI wouldn't work. The light will blink on the unit, and Cubase will show MIDI input, but something gets mangled along the way because no sounds are coming out of my instruments. I used several MIDI boxes and never had any problem with any of them in Cubase. I know it's rock solid. And I know the fault lies on Alesis.Usually unplugging and plugging it back in solves the issue.
I like this little thing very much, but if I don't find resolution to these issues, it's going back to Alesis.
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IO2 express audio system crashes and MIDI not working
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Do you ever you have connection issues or does it just crash? What are the specs of your system?Comment
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All conections are fine. I7 950 8 gb ram gf580 gtx wd caviar black 1gb vrrtex2 ssd all drivers updated win 7 64
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Change your buffering and compensation settings on the ASIO driver. This will allow the computer to breath and not think about premium audio when playing back even though it is recording at high quality.
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I did try that, from 128 to 1024, didnt affect anything... maybe because I dont use any way, Im 100% vsti.
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I mean I dont record or play audio files. Ive been using Cubase for 15 years, and I used it on far slower computers with higher loads without any crashes. With io2 it would crash with just one vsti track running and nothing else. Cpu load is almost zero.
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Your playback engine settings should affect VSTi latency and CPU usage due to the look ahead features. You can give us a call if you feel the interface is the issue.
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I tried to call, was put on indefinite call... Is there anybody who answers calls at your office? Doesnt look like it.... Anyway, I returned the unit to the store, I dont have time to be your beta tester
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Sorry we couldn't help quick enough, we are only in the office till 6:30 eastern time on weekdays if you called later in the day.
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