I’m confused

Kick pedal and hihat problems

Just put together DM6 but the kick pedal isn't working and the hihat pedal is being unpredictable. Do I need to do a factory reset? Are the cables faulty. How do I test? Can you put on new put plugs on the pedal as I think there lies the problem? Any ideas please greatly appreciated. Thanks
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  • Hi Laura,

    Thanks for posting. 

    First, if you are having trouble with the kick pedal not triggering any sound, this is usually not a hardware-caused symptom at all.  

    If the Kick Pad or input on your kit is not working as expected, try toggling the Kick Type switch on the rear of the module:

    • If your kit includes an upright kick pad, set the Kick Type switch to Pad. If this is set to Switch, the included kick pad will not work.  
    • If your kit includes a switch-style pedal or trigger, set the Kick Type switch to Switch. If this is set to Pad, the included kick pad will not work
    If the included Kick Pad and pedal are not being used, these instructions may not apply.



    If you're unsure, here's a breakdown of where the switch should be set depending on your DM6 Kit:



    How to determine the cause of "no sound from a pad" The cause of "no sound" or from a trigger could be one of three things:

    1. The pad
    2. The cable
    3. The module
    In most cases, "no sound" from a trigger is caused by the pad itself, however, to make a solid determination, follow the steps suggested below:

    1. Begin with all cables connected to all the correct pads. Now, disconnect the cable directly from the pad that is not functioning and connect it directly to a different pad, such as one of the Tom pads.
       
    2. Strike the Tom pad that you just connected to.
    • If you get no sound, the cause is the cable or module.
    • If you get a sound, the cause is the original pad, which will need to be replaced.
    1. Reverse the procedure.  Begin with all cables connected to all the correct pads.  Now disconnect the cable directly from a functioning pad and connect it to the pad that is not working.
       
    2. Strike the pad that was not working.
    • If you get no sound, the cause is the pad and it will need to be replaced.
    • If you get a sound, the cause is the cable or module.
    If the cause is not the pad, in most cases it is the cable snake and not the module.  For further assistance in how to obtain areplacement cable snake, contact Alesis Technical Support.

    Let me know how this goes.
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  • Changing the switch to pad helped but still was not making great sound so fiddled around with centralising the beater so it hit in the middle of the pad and now works a treat. Thanks
    Laura
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