Xpand!2 install fails on Mac pro

Need help: Alesis VI61 free download of Xpandi!2 (Xpand!2_2.2.7_Setup.dmg) install failed on Mac also tried latest update (Xpand!2_2.2.7_Update.dmg) also failed on Mac however Ableton Live 9 Lite installed ok. Thx MacBook Model Name:
Model Identifier: MacBookPro8,3
System Version: macOS 10.13.2 (17C205)
Kernel Version: Darwin 17.3.0
Processor Name: Intel Core i7
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 4 GB
Boot ROM Version: MBP81.004D.B00
SMC Version (system): 1.70f6
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  • Hello,

    Thanks for posting. I understand the installation is failing, but what exactly happens when you try to install the software? What is the exact error message that you receive? Please also provide a screenshot of this. 
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  • Thanks for the reply! No screen shot - would not tell you much anyway - Just said installation failed contact vendor, had a progress bar about 95% complete. However, I was able to get the install to work. The problem is with an older version of iLok that is installed with xpand!2. I removed all the installed components including iLok ( moved to trash then deleted from trash) then went to iLoK.com and downloaded newest iLok manager version for Mac X and installed. Then I re-installed the Xpand!2_2.2.7_Setup.dmg and it was successful. Now my problem is Ableton does not see plugin xpand!2 I'll work through that later. Thx again.
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  • Glad you were able to get through that! I've included some information below that will walk you through scanning for your plugins in Ableton:

    Adjusting the Ableton Live Lite Plugin Sources Note for Windows users only: If you have difficulty locating your plugin in your Plug-Ins category within Ableton Live 9 Lite, be sure Ableton Live 9 Lite is reading plugins from the correct location where your plugin is installed. To do this:

    1. Open the Preferences menu in Ableton Live 9 Lite MAC:

      Select Live > Preferences
      or use the key command shortcut - [Command + comma]

      PC:
      Select Options > Preferences
      or use the key command shortcut - [Control + comma] 

    2. Choose the File Folder tab

      akai mpk2 ableton plugin tab

    3. Under the heading Plug-In Sources:

      vmini ableton setup2

       

    4. Toggle On the button next to Use VST Plug-In Custom Folder
      Note:  AIR Xpand!2 Default Installation Locations:

    5. Windows:
      32-bit: C:\Program Files (x86)\VstPlugins\
      64-bit: C:\Program Files\vstplugins

      Mac:
      (AU): Macintosh HD > Library > Audio > Plugins > Components
      (VST): Macintosh HD > Library > Audio > Plugins > VST

    6. Within the Ableton Live 9 Lite Session View, under the Categories heading, choose Plug-Ins

      vmini ableton setup3

       

    7. In the right-hand column next to Categories, click-and-drag Xpand!2 onto a MIDI track to load plugin into your Ableton Live 9 Lite session. 

      vmini ableton setup4

    8. The Xpand!2 virtual instrument interface will now open.

      vmini ableton setup5

       

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